Fast & Easy Returns
We will accept returns within 30 days of you having received the wheels so as long as they have not been driven on or installed on the vehicle. When we ship our packages we always include the original wheel boxes, those are required to be returned also. In the case of just wheels, we will accept them back so as long as tires have never been mounted on them. Returns must be received in undamaged, new condition with all original packaging.
For wheel and tire packages, we do charge a $120 fee to make up for the labor cost in mounting, balancing and later dismantling again (3 hours labor). For tires we also accept returns within 30 days of you having received the tires, tires must be shipped back with original labels on tires otherwise the shipment will be refused. For all returns
We Do Not Have Restocking Fees however the transit expenses incurred in shipping to you will be deducted from the final credit. We do not cover return shipping expenses.
Simply contact our support department and request a return and you’ll be provided with a Return Authorization number to get your return going.
Please note we do not accept returns for special order wheels. Special order wheels are wheels that had to be transferred in and not in stock at the moment or drop shipped directly from the manufacturer. For these wheels we cannot accept returns unless the issue you’re experiencing is a result of a fitment issue which at that point our Fitment Guarantee kicks in. If you’d like to know if your wheels are a special order before hand feel free to send us a message and we’ll be glad to check it out.
Hit the Add to Cart button and entered your credit card info by accident? We get it, stuff happens, all we ask is to let us know within the hour otherwise we’ll consider the order live and process it right away. In the event the order has not shipped and the product was a special order product we will charge for the expenses incurred in transferring in the product. In the event the order has not shipped yet the order was processed there is a $150.00 cancellation fee to make up for the time and labor lost in processing the order. If the order has shipped you must receive the order and we’ll later process the cancellation as a return. Do Not Refuse The Shipment this will result in inflated return freight expenses by the carrier (Up to $275.00) that you’ll later be responsible for.