Pre-Sale Inquiries & Sales

Have a pre-sale question for one of our Fitment Specialist? We’re eager to talk to you.

Sales Department Hours: Monday – Friday 8:45am – 5:00pm (est)

Sales Department Phone: (929)-207-9599

Need help with an existing order? Our support department is a specialized team with all the tools required to address inquiries related to existing orders which our sales team can’t assist you with. To contact our support team fill out the form below and one of our support managers will attend to your inquiry ASAP.

Message Sales Department

Have a question for one of our Fitment Specialist? Fill out the form below and we’ll connect you with a dedicated Fitment Specialist to assist you. 








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Existing Order Support

Let us know below what you need help with and we’ll get you to the right team. 

Check Order Status

Our processing working hours are Monday – Friday 8am-7pm. Weekend orders are processed on Mondays. We typically ship just wheel or just tire orders same day for those orders that come thru before 11:AM est during processing work days.

Packages that are ASAP Shipping denoted usually take two processing work days and non ASAP Shipping packages usually take four to eights days to ship.

Click the link below to check the status of your order:

Check Order Status

Return Items You Ordered

Send us a message below and we’ll initiate a trouble ticket which is required in order for us to process a return.

Please note our sales team is not able to process returns this can only be performed by a specialized team which we’ll connect you with after submitting the below form.





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Problem With Order

Send us a message below and we’ll initiate a trouble ticket which is required in order for us to resolve your issue.

Please note our sales team is not able to assist with existing orders this can only be performed by a specialized team which we’ll connect you with after submitting the below form.





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Warranty Department

Send us a message below and we’ll initiate a trouble ticket which is required in order for us to review your warranty claim.

Please note our sales team is not able to assist with support related matters this can only be performed by a specialized team which we’ll connect you with after submitting the below form.





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Fitment Issue

Send us a message below and we’ll initiate a trouble ticket which is required in order for us to review your Fitment Issue.

Please note our sales team is not able to assist with support related matters this can only be performed by a specialized team which we’ll connect you with after submitting the below form.





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Message Support Department

WheelsASAP offers support via our online messaging ticket system, which is always just one click away. Offering you this level of support means that your requests are ultimately resolved faster and our feedback will always be archived in your inbox.

Fill out the form below and we’ll create a support ticket for you which will be assigned to a support manager right away.





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What to expect once you submit your request:

  • Your inquiry will be assigned a unique ticket # and assigned to the most suitable support manager.
  • Our hours of operation are Monday – Friday from 9am to 5pm please expect a reply during that time frame.

Frequently Asked Questions

Via the below link you’ll find our FAQ and Support hub where you can find quick answers to our most commonly asked questions.

https://wheelsasap.helpscoutdocs.com/